WorkTango offers varying language options for platform administrators, for employees as they participate in surveys, and for leaders as they review survey results.
1. Platform Administrator Experience: Configure survey in French
The default WorkTango platform language is English. However, the platform can also be configured in French. To enable this feature, log into your WorkTango account and select the "gear" icon on the left column of your screen. This will take you to the Company Info page where at the bottom of this page, you'll find a button to "Enable French Language." In doing so, this will give individuals with platform access the ability to use it in French (see #4 below). Note that questions themselves will still be presented in English.
2. Platform Administrator Experience: Create multi-language or non-English surveys
Administrators with survey management permissions can select a variety of languages when building a survey. When logged into the WorkTango platform, select the survey icon, your first option on the left column, followed by the "+" sign to add a new survey.
Note: If you have not built any surveys yet, you will need to first configure a survey type under the gear icon. Click this link to learn more.
Here, you'll see an option to choose a language - or multiple languages -- of your choice.
Once the survey configuration has been set up, you will be able to utilize the question library in multiple languages or enter questions, labels, descriptions, etc. of your own.
When sending your survey, you will also have the ability to create an invitation message in multiple languages.
3. Employee Survey Experience: Participating in a non-English survey
If, as an administrator, you have created a multilingual survey, your employees will be able to take said survey in a language of their choosing. To automatically designate a preferred survey language, you must include a preferred language attribute in your employee data file. If your survey is offered in English and German, for example, and a subset of your employees have a "preferred language" attribute of German, when accessing the survey link the experience itself will default to German. Otherwise, the default will be English.
If no "preferred language" exists or if you wish for employees to choose a survey language on their own, they will be able to do so by toggling on the language at the start of the survey.
4. Leader Survey Experience: Reviewing survey results in French
If a survey is configured in French (see first section above), a leader can adjust their platform to navigate the platform in French. Please note that questions will be presented in English.
To make this change, log into the WorkTango platform. Click on the person icon on the top right of your screen. You will then be directed to a settings page where you can adjust your language from English to French.